Global Network

Since our first export of a GOTO projector to Bridgeport, Connecticut, USA in 1959, GOTO has been active in the global planetarium marketplace. We know that especially for overseas users, distant from Japan, a rapid-response, reliable support system is essential for customer confidence.

During installations, preliminary maintenance training is provided to the local staff, and telephone, mail, and electronic support are available continuously. And when GOTO technicians visit the site in following months, an additional OJT (on the job training) session is provided to help remove local staff’s concerns or any remaining questions regarding operations or maintenance of their system.

GOTO builds a strong relationship with customers through our network of local agents. Since GOTO instruments have lifetimes of several decades, continuing support is necessary. Unlike some other planetarium manufacturers who drop support after ten years, GOTO has a policy of never abandoning a product’s or a customer’s support. To ensure that this support is available worldwide, GOTO maintains a strong, definitive network of agents in the USA, Europe, and Asia.

Maintenance by the local staff in India

An early pioneer in the GOTO support network is GOTO INDIA, an independent Indian corporation which is responsible for the installation and support of more than 15 GOTO planetariums

"In Bangladesh, planetarium management works shoulder to shoulder with a GOTO technician for maintenance OJT."

GOTO’s Overseas Representative Network

  • GOTO INC, USA Liaison

    4044 N. LINCOLN, 204 CHICAGO, IL 60618, USA

  • ASH ENTERPRISES

    1221 Stanhope Ave., Richmond VA 23227, USA

  • Evans & Sutherland

    770 Komas Drive, Salt Lake City, UT 84108, USA

  • Skypoint Planetariums

    Via Pietro Zorutti 145/11
    33030 - Campoformido (UD) - Italy

  • NICK ENTERPRISE CO., LTD.

    12-3F NO. 198, Sec.2 Roosevelt Rd., Taipei, Taiwan ROC

  • Sun East Asia Corporation

    11th Floor, Ramon Magsaysay Center, 1680 Roxas Boulevard, Malate Manila 1004, Phillipines

  • ACME TRADERS

    Ahsan Plaza, 2nd Floor, 56 New Eskaton, Dhaka, 1000, Bangladesh

  • STAR PLUS

    #3-316, 30, Bangchuk-ro, 37beon-gil, Dong-gu, Incheon, 22530, Korea

  • NEW MAR MED Co.

    3, Aly Pasha Zul Fakar Mostafa Kamel - 21311, Alexandria, Egypt